Privacy Policy for Ivory & Onyx Nail Lounge


Effective Date: [Insert Date]

Ivory & Onyx Nail Lounge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us—whether online, in person, or through our booking systems such as Vagaro.


1. Information We Collect


We may collect the following types of personal information:

  1. Contact Information: Name, phone number, email address
  2. Appointment Details: Services booked, date/time, technician requested
  3. Billing Information: Payment method (processed securely through Vagaro or third-party processors)
  4. Photos: Nail design inspiration or photos submitted during booking
  5. Communications: Text messages, emails, or messages sent through social media
  6. Device Data (when visiting our website): IP address, browser type, and cookies


2. How We Use Your Information


We use your information to:

  1. Book and manage your appointments
  2. Send confirmations, reminders, and promotional offers
  3. Improve our services and customer experience
  4. Respond to your inquiries or feedback
  5. Comply with legal obligations


3. Sharing Your Information


We do not sell or rent your personal data. We only share your information with:

  1. Service providers (e.g., Vagaro for scheduling and payment processing)
  2. Marketing platforms (for optional promotions, if you opt-in)
  3. Legal authorities when required by law


4. Your Privacy Rights (California Residents)


If you live in California, you have the right to:

  1. Request access to the personal information we’ve collected about you
  2. Ask for correction or deletion of your information
  3. Opt-out of promotional communications at any time

To exercise your rights, please email us at [your salon email].


5. Data Retention


We retain client records and appointment history for business and tax purposes, typically for 5 years or as required by law.


6. How We Protect Your Information


We implement appropriate technical and organizational measures to secure your data, including encrypted payment processing and limited access to sensitive information.


7. Children’s Privacy


Our services are intended for individuals aged 16 and older. We do not knowingly collect data from minors.


8. Changes to This Policy


We may update this policy occasionally. The revised version will be posted on our website with the updated date.


9. Contact Us


For questions about this policy or to make a request regarding your data, contact us at:


Ivory & Onyx Nail Lounge

864 Schooner Dr Unit 109, Ventura, California 93001

hello@ivoryandonyxnails.com

(805)340-1999